Company Overview

From its humble beginnings in Biella, Italy in 1911 to its historic introduction of color on the tennis court in the 1970s, FILA has always remained committed to making a statement about individuality, power, and style through product that is both novel in aesthetic and effective in function. While the brand’s offerings were originally intended for those defiant of expectations in sport, it was only natural that limit-challengers and subculture creators everywhere would soon recognize FILA as an aspirational beacon.

It was the introduction of the Original Tennis shoe in 1984 that catapulted FILA from its reputation as an authentic athletic brand into a genuine lifestyle icon. As the era’s most legendary hip-hop artists and fashion players embraced the shoe and the street-savvy apparel collections it inspired, it became clear to all that FILA was synonymous with the courage to create a lasting mark in whatever world you compete. Athlete or not, this was a brand as bold and breakthrough as its wearers – a brand to truly make your own.

After over 46 years of paving the way in “sport-style,” FILA continues to inspire new generations with modern looks crafted from its DNA – a game changing heritage both on and off the court.

Role Overview

The Fulfillment Supervisor is a hands on role at our Curtis Bay distribution center.  The duties of this role include overseeing all aspects of the distribution process from receiving, put-away, consolidation, cycle count, picking, packing, labeling, shipping, and returns.  The role exists to assure that all required tasks are carried out on a daily basis.  This individual oversees the assigned department(s) and works side by side with the DC Management Team, the Production Planning Team, and in conjunction with parties across the organization to execute distribution processes per customer and business requirements.

Hours:  1st Shift: 7:00 AM-3:00 PM, Monday - Friday with rotational Saturdays.

• Oversee the planning, scheduling, and prioritization of operations
• Oversee daily activity of assigned department  
• Troubleshoot various distribution problems
• Update, distribute, review, and analyze daily reports and/or schedules
• Drive continuous improvement projects
• Manage workforce and processes to provide highest customer service levels and achieve best possible CPU
• Manage, motivate, develop, and train associates and crew leads while providing consistent feedback and annual performance evaluations
• Monitor policies and procedures to ensure a safe and secure environment
• Communicate clear and concise operational directives
• Delegate responsibility to crew leaders to assist in developing their skills and knowledge
• Evaluate and address operational problems proactively and recommend operational improvements
• Prioritize and hold associates accountable in achieving operational goals
• Professionally approach and document performance issues of associates and address or seek additional counsel to resolve issues or concerns
• Model appropriate behavior in following company rules, regulations and directives
• Develop strong working relationship with cross-functional departments, employees, and multiple levels within organization
• Challenge existing processes including suggesting more efficient or alternative methods to achieve objectives
• Other Duties and Responsibilities as assigned

• High School Diploma; Bachelor’s Degree preferred or equivalent industry experience
• 3-5 years’ experience in distribution related matters including shipping, receiving, and logistics
• Advanced Windows based software skills in Microsoft Excel, Word, and PowerPoint (AS400 a plus)
• Sound comprehension of business practices
• Strong Interpersonal, organizational, and problem solving skills
• Excellent verbal/written communication skills
• Ability to multi-task and change directions quickly in a fast paced environment